For general enquiries about accessing the services at Ramsay Clinic Albert Road please call 03 9256 8322.
Private health insurance is recommended and a referral from a psychiatrist or general practitioner is required.
Medical practitioners should direct all inpatient, day program and outreach enquiries to our Intake Service via telephone 1300 251 243 from 8:30am to 5:30pm Monday to Friday.
Referrals can be faxed directly to 03 9256 8361 or emailed via referrals.ARC@ramsayhealth.com.au.
Outpatient referrals need to be sent directly to a Psychiatrist. Please use the Psychiatrist Search Tool to find their contact details and contact their consulting rooms directly.
What to include in your referral
Referrers, please allow up to 2 days for notification of the outcome of a referral. Note: Psychiatrists have variable office hours.
On occasions when there is not a psychiatrist available to accept the admission Intake notifies the referring practitioner.
An electronic discharge summary will be sent to the referrer upon discharge of the patient and should typically arrive within 48 hours.