Providing discreet, compassionate care
Ramsay Mental Health Clinics offer sanctuary for those seeking experienced and compassionate mental health care. We understand that everyone's journey is unique, that’s why we provide comprehensive support tailored to you. Here's how we help.
- Inpatient, Day and Community Programs: Personalised treatment for anxiety, depression, PTSD, trauma and more.
- Advanced Treatment Options: We offer a range of in clinic neurostimulation services, alongside traditional therapies for a comprehensive approach.
- Specialised Care for All Ages: Although our programs cater to individuals of all ages, we do have specific programs for youth and young adults.
- Holistic Care: Our integrated approach combines evidence-based practices to address your physical, mental, nutritional, and emotional well-being.
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What to expect
When you receive care with Ramsay Mental Health, whether as an inpatient, day patient or through our psychological services, you can expect to feel safe and respected. All our services strive to make people feel comfortable and well cared for.
On entry to care, you will undergo an assessment to determine your specific care needs. Your psychiatrist or psychologist will then work with you to tailor a treatment program to meet your needs.
In the same way that we expect our staff to provide you with the best quality of care, we expect you treat those caring for you with respect. Offensive language or behaviour that interferes with our ability to care for our patients will not be tolerated.
We also expect you to participate fully in your recommended therapies in order to get the most out of your treatment and optimise your recovery.
To access Ramsay Mental Health clinics you need to get a referral, which comes from your General Practitioner (GP).
You don’t need a referral to see a psychologist with us but, if you wish to claim part of the cost of psychology services on Medicare, you will need a Mental Health Care Plan from your GP.
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For accurate wait times, call your local clinic. You can find your preferred clinic using our search tool.
Once you have spoken to your GP about your mental health needs, they will create a referral document for you, which they then send to us. The referral document communicates your symptoms and a suggested treatment program and often a preferred psychiatrist.
You will need to obtain a referral letter from your GP before you access Ramsay Mental Health clinics.
This will also give you access to Medicare MBS rebates for your psychiatry consultations as well as for your health fund rebates if you become an inpatient.
If you are accessing psychology services you don’t need a referral, however, if you wish to receive Medicare rebates using a Mental Health Care Plan it is necessary.
Frequently asked questions
Talk to a GP about your symptoms and they will be able to assess if Ramsay Mental Health services are right for you. If so, they will be able to prepare a referral document for you.
You do not need a doctor’s referral to see a psychologist with us. However, if you have been referred by your GP on a Mental Health Treatment Plan, you will be able to claim a Medicare rebate which will cover part of the cost for 10 sessions in a calendar year. A gap fee will also be payable by you as an out-of-pocket cost. Find a psychologist near you.
Tell your GP about your symptoms and request they refer you to a Ramsay Clinic near you. You can tell your GP if you have a preference for a particular clinic. Find a clinic near you.
Yes, any GP can write a referral letter for you.
If you already have a referral for the Ramsay Mental Health service you are interested in, simply call your preferred clinic to speak to the intake team there. You can find your preferred clinic using our search tool.
Yes. A referral will expire after 12 months. You will need to update your referral document after this time.