How to get a referral

To access Ramsay Mental Health clinics you need to get a referral, which comes from your General Practitioner (GP).

You don’t need a referral to see a psychologist with us but, if you wish to claim part of the cost of psychology services on Medicare, you will need a Mental Health Care Plan from your GP.


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For accurate wait times, call your local clinic. You can find your preferred clinic using our search tool.

Once you have spoken to your GP about your mental health needs, they will create a referral document for you, which they then send to us. The referral document communicates your symptoms and a suggested treatment program and often a preferred psychiatrist.

You will need to obtain a referral letter from your GP before you access Ramsay Mental Health clinics.


This will also give you access to Medicare MBS rebates for your psychiatry consultations as well as for your health fund rebates if you become an inpatient.


If you are accessing psychology services you don’t need a referral, however, if you wish to receive Medicare rebates using a Mental Health Care Plan it is necessary.

Frequently asked questions

Talk to a GP about your symptoms and they will be able to assess if Ramsay Mental Health services are right for you. If so, they will be able to prepare a referral document for you.

You do not need a doctor’s referral to see a psychologist with us. However, if you have been referred by your GP on a Mental Health Treatment Plan, you will be able to claim a Medicare rebate which will cover part of the cost for 10 sessions in a calendar year. A gap fee will also be payable by you as an out-of-pocket cost. Find a psychologist near you.

Tell your GP about your symptoms and request they refer you to a Ramsay Clinic near you. You can tell your GP if you have a preference  for a particular clinic. Find a clinic near you.

Yes, any GP can write a referral letter for you.

If you already have a referral for the Ramsay Mental Health service you are interested in, simply call your preferred clinic to speak to the intake team there. You can find your preferred clinic using our search tool.

Yes. A referral will expire after 12 months. You will need to update your referral document after this time.

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