Your stay

Your psychiatrist will discuss and direct your psychiatric, medical and allied health treatment during your stay at The Hollywood Clinic. If you have any concerns about your progress or the management of your care, please discuss this with your doctor or the nurse in charge of your area. Part of your treatment is participation in recommended programs throughout your stay which we will discuss with you after your admission.

Alcohol, drugs and prescribed medication

Generally, it is unwise to combine alcohol or non-prescribed drugs with medication. For this reason, alcohol or non-prescribed drugs should not be brought to The Hollywood Clinic by patients or visitors.

Alcohol or drug consumption at The Hollywood Clinic, or leaving the premises to consume alcohol or drugs, will result in termination of treatment and your discharge.

Any medication you bring with you must be given to the nursing staff on arrival. Please advise us of any allergies or adverse reactions you may have to a medication.

Driving/Parking

Inpatients at The Hollywood Clinic are not permitted to drive while receiving inpatient psychiatric treatment.

Visitors can park in the multi storey car park located opposite The Hollywood Clinic. Parking fees do apply – refer to the noticeboard upon entry to the car park.

Electrical appliances

For safety reasons, we ask you to please submit any electrical appliances to staff for inspection prior to you using them. Electrical appliances are checked for compliance with the Australian Safety Council Standards.

Identification – Staff

Staff - The Hollywood Clinic team wear photo identification badges at all times.

Mobile Phones

When you are admitted, please ask our staff if mobiles can be used in your room. Mobiles may be used in all public areas including the coffee shop. The Hollywood Clinic does not accept any responsibility for loss or damage to your mobile phone.

No Smoking

The Hollywood Hospital grounds are a smoke free environment. Please refrain from smoking on the grounds as a courtesy to other patients and staff. A smoking courtyard is available for Hollywood Clinic patients between 05.30am – 9.30pm

Patient Rights and Responsibilities

An information sheet outlining "Your Rights and Responsibilities” is available from staff at The Hollywood Clinic.

Suitable Dress

The Hollywood Clinic is a mixed gender, adult unit and accordingly all patients are required to be dressed appropriately during their stay. Night attire is not deemed suitable for wearing in the public and communal areas, including the dining and group rooms. Offensive slogans on t-shirts are also discouraged.

Valuables

As our safe keeping facilities are limited, we strongly suggest you leave large amounts of cash and other valuables at home. The Hollywood Clinic cannot accept liability for loss or damage to personal items. This includes clothing, jewellery, money and electrical appliances.

Visiting Hours

We recognise the importance of maintaining contact with your family and friends. Unless otherwise determined by your mental health professional, you are free to receive visitors during our visiting hours. However, your treatment program is very important, and we request you make sure your visitors do not interrupt or prevent your attendance at program sessions.

Visitors are requested to visit between 3.00pm and 7.00pm Monday to Friday and from 12.30am and 7.00pm on weekends and public holidays. For further visitor information click here.

Patient Services

Meal Times

Breakfast - 7.30am to 8:30am

Lunch - 12noon to 1:30pm

Dinner - 5.00pm to 6:30pm

Laundry

Washing machines, dryers and ironing facilities are provided. We ask all patients to be aware that as the bedrooms are located next to the laundry, it is only available for use after 8.00am and before 8.00pm.

Mail

Mail is delivered to The Hollywood Clinic each day and distributed to patients. Stamped letters can be left at reception which we will gladly post for you.

Wi-Fi

Complementary Wi-Fi is available at The Hollywood Clinic.

Expectations on Entry

We want our hospitals to be safe, private places where people feel comfortable, well cared for and respected. That’s why we request certain standards of behaviour from all our visitors, patients and staff. Thank you for understanding. Download the expecations on entry here.