The hospital has been specifically designed to ensure our patients feel welcome and at home and includes a host of facilities and activities.
We have comfortable private room accommodation with ensuites and wifi access.
The alfresco dining room has two courtyards and offers a wide selection of nutritionally balanced meals. A dietician
assists in the development of all menus including those for people with special dietary requirements. Subsidised visitors meals are available.
The social program includes something for everyone – whether it’s taking in a current release movie or joining in music and art therapy, meditation and card making. You may like to have family and friends join you for a meal and we have family BBQs, high teas and musical entertainment on a regular basis.
We have a gymnasium and our fully qualified gym instructor writes a program for each patient taking into account their health and wellbeing needs. In addition to fully supervised gym sessions, we offer classes such as Tai Chi, yoga and Pilates. Patients are also encouraged to take walks around the lake.
Our Intake Co-ordinator will contact you before your admission is booked to ensure appropriate admission arrangements are made. They will also advise you of any health fund restrictions or out of pocket expenses associated with our services.
Our admissions service was created to provide you with a more personalised admission process to help reduce the anxiety that is often experienced when coming into hospital. Our friendly admissions staff provide a point of contact during your stay and can help with any questions or needs such as ordering flowers.
Upon admission you will be required to a sign some important documents confirming your acknowledgment of relevant Clinic policies as well as reinforcing our commitment to you in providing a safe and secure environment for patients, staff and visitors:
We want our hospitals to be safe, private places where people feel comfortable, well cared for and respected. That’s why we request certain standards of behaviour from all our visitors, patients and staff. Thank you for understanding of our Expectations on Entry.
Our Clinic staff will show you to your room and give you an orientation of the Clinic before handing over to Unit staff. For security and safety reasons, this staff member will also collect all medications and prescriptions you have brought in, to hand over to nursing staff. (You may be required to transfer to another room or different Unit during your stay.)
Unit nursing staff will introduce themselves and explain routines relevant to your treatment and conduct a general admission assessment with you. This assessment - in conjunction with your treating Psychiatrist - will provide the basis for your admission care plan during your stay.
When you are admitted, please ask our staff if mobiles can be used in your room. Mobiles may be used in all public areas.
The Nurse Unit Manager will call in to see you to ensure you have everything you need. Their primary role is to coordinate your treatment plan and the multi-disciplinary treatment team.
The first days of your admission are usually spent familiarising yourself with your new surroundings and starting to build a therapeutic rapport with your treating team and Unit staff.